Our Culture
Our culture is our compass. Guided by our True North, the principles that define how we work, lead, and care for one another and our guests, we live our mission to Stay Moved: to create the most memorable guest experiences. Every colleague belongs, every voice is heard, and every action makes an impact.
Our Pillars
Our pillars guide how we show up every day. We create spaces where everyone feels safe to be themselves, encouraged to share openly, and inspired to find meaning in what we do together.
SAFETY
Safety means creating an environment where every person feels seen, respected, and secure; physically, emotionally, and psychologically. We believe that when people feel they belong, they can do their best work. Safety is not just about procedures; it is about how we treat one another, how we listen, and how we show care in every interaction.
VULNERABILITY
Vulnerability means showing up with honesty, humility, and care. We create trust by listening deeply, speaking thoughtfully, and being open to feedback. We acknowledge mistakes, ask for help, and learn together, knowing that growth begins with truth.
PURPOSE
Purpose is the reason behind every decision and interaction. At Rimrock Banff, Emblems Collection, we understand the impact of our roles and take pride in creating meaningful experiences. We act with intention, align to a shared vision, and contribute to something greater than ourselves.
Our Non-Negotiables
Our non-negotiables are the shared standards, behaviours and values that help us create a place where everyone feels safe, respected and proud to belong.
LEAVE YOUR EGO AT THE DOOR
We value humility and teamwork over titles or personal credit. By listening, learning, and supporting each other, we create space for the best ideas to thrive.
WE HAVE EACH OTHER'S BACK
We support, trust, and step in for one another through challenges and wins alike. Together, we create a team where everyone feels safe and valued.
CONSISTENCY IN RESPECT
We treat everyone with care and consideration, no matter the situation. Respect is part of everything we do and it’s how we show we value each other.
EVERYONE BELONGS
We celebrate what makes each of us unique and make sure every voice is heard and valued. Here, you’re welcome just as you are.
SPEAK THE TRUTH, KINDLY
We share honest feedback and ideas with care and respect. It’s about being open and direct while lifting others up, not tearing them down.
THIS IS A SAFE SPACE
Here, you can speak up, share ideas, and be yourself without worry. We listen, respect, and support each other, always.
OWN YOUR ACTIONS
We take responsibility for what we do, admit mistakes, and learn from them. Being accountable helps us grow and keeps trust strong within the team.
WE MAKE TIME FOR EACH OTHER, ALWAYS
We prioritise connection, support, and being present for one another. Even in busy moments, we show up and make space to listen, help, and collaborate.
Diversity, Equity & Inclusion
We strive to foster an environment where colleagues from all walks of life feel included and valued. We are proud to be one of the original signatories of the Bow Valley’s Workplace Inclusion Charter and to have been recognized as a certified “Silver” member in 2024. Our ongoing goal is to continue to improve our efforts and policies to ensure every colleague feels welcome here.
